Privacy Policy
Last updated: June 30, 2026
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, complete a typing test, or contact us for support.
Account information: name, email address, profile picture (when using OAuth providers).
Test data: words per minute, accuracy, test duration, language preference, and keystroke timing data.
Usage information: pages visited, features used, time spent, and device information.
2. How We Use Your Information
We use the information we collect to provide, improve, and personalize our typing platform:
• Providing and operating the typing test service
• Tracking your progress and generating analytics
• Displaying your results on public leaderboards (only if you opt in)
• Sending account-related emails (sign-in links, notifications)
• Analyzing usage patterns to improve the platform
• Preventing fraud and maintaining platform security
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share your information only in the following circumstances:
• Public profile: Your username, best WPM, and achievements are publicly visible on your profile and leaderboards. You can make your profile private in settings.
• Service providers: We work with trusted third parties who assist us in operating our platform (hosting, analytics, email delivery).
• Legal requirements: We may disclose information if required by law or in response to valid legal requests.
4. Data Security
We implement industry-standard security measures to protect your information:
• All data is encrypted in transit using TLS/HTTPS
• Passwords are never stored — we use secure OAuth providers and magic link authentication
• Database access is restricted to authorized personnel only
• We conduct regular security audits
5. Cookies and Tracking
We use cookies and similar technologies to operate our platform:
• Session cookies: Required for authentication and maintaining your logged-in state
• Preference cookies: Storing your theme preference and test settings
• Analytics: We use anonymized analytics to understand how users interact with the platform
You can control cookies through your browser settings. Disabling cookies may affect functionality.
6. Your Rights
You have the following rights regarding your personal data:
• Access: Request a copy of the data we hold about you
• Correction: Update inaccurate information in your profile settings
• Deletion: Delete your account and all associated data at any time from Settings
• Portability: Export your typing history as CSV or JSON
• Opt-out: Opt out of non-essential communications in your notification settings
To exercise any of these rights, please reach out to us using our Contact Us page.
• Access: Request a copy of the data we hold about you
• Correction: Update inaccurate information in your profile settings
• Deletion: Delete your account and all associated data at any time from Settings
• Portability: Export your typing history as CSV or JSON
• Opt-out: Opt out of non-essential communications in your notification settings
To exercise any of these rights, please reach out to us using our Contact Us page.
7. Children's Privacy
Solve Problem is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes by email or through a prominent notice on our platform. Your continued use of Solve Problem after changes constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, please reach out to us at:
Website: solveproblem.in/contact
Website: solveproblem.in/contact